Facilitated by
  • Helen Quinn

Coaching is an interactive, non-directive process that empowers individuals and teams to reach their full potential by creating conditions that support thinking, problem-solving and action planning. Adopting a coaching approach in leadership has been associated with outcomes relating to 1) improved performance; 2) increased engagement; 3) enhanced learning and development; 4) fostering a culture of accountability; and 5) supporting improved problem-solving. In General Practice, a coaching approach can be used in working in practice / PCN teams and also with patients in order to create conditions that support trust, learning and accountability.

This session will focus on understanding and developing the foundational skills that underpin effective coaching as well as frameworks and tools that can support this approach in leadership.

The session will cover:

  • Understanding what coaching is vs. other disciplines
  • Foundational skills; a coaching mindset; contracting; co-creating the relationship; communication skills; and cultivating learning and growth
  • Frameworks and tools; T-GROW framework; examples of tools that support thinking and creativity; how to build your personal toolkit
Book your place

16th November 2023 - 13:00-15:00 - A Coaching Approach for Communication
18th January 2024 - 13:00-15:00 - A Coaching Approach for Communication

  • Facilitator

    Helen Quinn

    Helen is an independent executive coach, accredited with the International Coaching Federation (ICF) and facilitator with over 15 years of leadership experience in communications, marketing and sales in both the private and public sector. As a natural multiplier, Helen is skilled at growing confidence and self-belief in others.

    Helen works extensively with a range of NHS organisations providing services and programmes supporting individual, team and organisational development. Helen’s experience includes: supporting NHS organisations to understand and purposefully create their collective cultures; build and optimise their performance; explore their strategic and organisational planning in the context of their system; provision of executive coaching for clinical and non-clinical professionals; and delivering leadership programmes and skills masterclasses.