- Rachel Thompson
Emotional intelligence is the ability to recognise and manage one’s own emotions, as well as the emotions of others. Primary care providers who are emotionally intelligent are better able to build rapport and positive relationships with patients, caregivers and colleagues and ultimately create a positive work environment.
In this session you will explore what emotional intelligence is, why it matters and actions you can take to develop your emotional intelligence.
The session will cover:
- Defining what emotional intelligence is and why it is so critical at work
- Characteristics of emotionally intelligent people
- Practical strategies to build your emotional intelligence
- Techniques to regulate your emotions so that you can exercise self-control whilst retaining your authenticity
Rachel is an experienced Chartered Occupational Psychologist and is passionate about using psychology to create healthy teams and organisations and support individual development. She has 10+ years experience working across management consulting, in-house roles and as an independent Psychologist with a focus on leadership development.
She is a member of the British Psychological Society, a trained Action Learning Practitioner and certified across a range of psychometric tools including Hogan Personality Psychometric.