- Laura Rivet
Practical, solid people management approaches are essential to all businesses. The challenges in General Practice are significant with excessive and sustained pressure resulting in difficult behaviour, increased interpersonal conflict, rising sickness absence rates, increased turnover and reduced workforce morale.
This session will help you to understand what needs to be in place to support clarity, accountability and transparency so that you can meet the needs of individuals and provide a duty of care, whilst ensuring the needs of the business and your patients are met.
The session will cover:
- Laying the foundations: terms and conditions and contracts of employment, job descriptions and objective setting, recruitment and induction practices, HR systems and managing personal data
- Setting expectations: line manager/employee 1:1s, policies and procedures/employee handbook: disciplinary, grievance, leave, absence, performance, flexible working and family-friendly policies
- Next steps and beyond: appraisals/annual reviews, values and behaviours, HR strategy and workforce planning
Laura has worked in Human Resources for 20 years; most recently as a HR Director for an employee-owned, social enterprise providing NHS services.
Laura works as an independent consultant supporting organisations to improve and enhance their people service arrangements. Laura has extensive experience of generalist people service arrangements, employment law and organisational development.
Laura is accredited to use a number of psychometric tools that support individual and team development and is an ACAS trained internal workplace mediator. Laura is also registered with the ICO to process personal data. She holds a BSc in Business and Law (2002), is a Chartered member of the CIPD (2003), is a member of the BPS (2020) and holds an MSc in Occupational and Business Psychology, with merit (2020).