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Workplace Conflict and mediation skills
September 22, 2023 @ 12:30 pm - 2:30 pm
Workplace Conflict and mediation skills
Facilitated by Noelle Davies
Workplace conflict of any sort, ranging from a process disagreement to personal conflict can be stressful, time consuming and disruptive for those directly and indirectly involved. Responding to conflict when it arises and addressing the root cause at the earliest opportunity can reduce how wide reaching and entrenched the conflict becomes and help to limit the negative residual impact that can often ripple through a team.
Mediation & Conflict resolution is about working with the employees who are central to the situation. Helping them understand the key issues, determine possible solutions and how to move forward beyond the conflict. This session will focus on providing you with the knowledge, insight and know-how in using conflict questions to address conflict confidently, in order to resolve matters independently.
Book your place:
22nd September, 12:30-14:30