Point Six Training are holding a free webinar for Practice & Line Managers working in General Practice.
On: Building Stability and Happiness in Your Admin/Reception Team
Discuss the day-to-day challenges faced by admin teams, and more importantly, look at what we can do to create a positive mindset around these, enabling them to view the future with positivity and confidence.
Unhappiness among staff can result in increased absenteeism, underperformance, and even resignations – posing significant costs to both you and your team. Exploring new ways to tackle this is beneficial to all!
In this webinar, you will look at:
Understanding why people think about leaving a role
What makes people feel valued and want to stay in General Practice?
Building stability – Pausing, Reconnecting, Recognising & Re-Grouping
Using the ‘Tarzan Vine’ to move forward (leaving past experiences or blockers behind)
Sharing a ‘Team Session’ plan that managers can use
This is a chance to step ‘off the hamster wheel’ for an hour, have a coffee, and invest some time in you and your team.
Two sessions available:
Tuesday, 20th February, 10-11am. Via Zoom. Sign up.
Thursday, 22nd February, 2-3pm. Via MS Teams. Sign up.