The Primary Care Access Recovery Plan commits to supporting practices with improving patient access to general practice. Practice and PCN managers can nominate one member of staff to complete virtual care navigation training, at foundation or advanced level. All training is accredited and fully funded by NHS England until March 2024.

Once completed, learners and managers can login to Care Navigation Connect, a digital space designed to help those who have been on the training to effectively implement care navigation, access resources, and make valuable connections.

Care navigation training FAQs are available here. Please email carenavigationtraining@england.nhs.uk with any questions.