General practice and primary care networks sit at the heart of our local communities.
It is important we listen to and work in partnership with our patients, families and communities to make sure services meet their needs, to help create a better common understanding of how we can keep people healthy and happy, and to develop better services.
On the people and communities toolkit page, you will find:
- how to guide on engaging with people and communities
- a recording of communication and engagement training for primary care staff
- information about patient participation groups
- upcoming training and development opportunities.
If you are wanting to make any changes to your GP practice, the general practice communication and engagement toolkit page has:
- communication and engagement plan templates
- template letters for patients and stakeholders
- a survey template with draft questions
- guidance and information about the process for making changes
- analysing data and a template for report writing
- campaign and communication materials.
