Recruiting and retaining the multi-professional Primary Care workforce is an everyday challenge.

Find out more about specific HR training opportunities.

This section is designed to support PCN/practice managers and leaders in developing their HR knowledge and performance, and meeting their obligations with tools, documents and templates at their disposal.

For any further information, please contact kmpcth@nhs.net

Information and documents

  • The wider health and care system launched a New Starter Experience Survey in 2023, which gave us 2,500 responses and critical insights into how our new starters feel and used these views to produce a ‘Managers Guide to Onboarding Toolkit and Video’ that recruiters, hirers and managers across Kent and Medway can use. The Training Hub is promoting these valuable resources alongside our own ‘HR in Primary Care offer’ to help ensure new starters get the best experience possible when joining our organisations. The Managers Guide to Onboarding document can be accessed here along with the Managers Guide to Onboarding video which can be found here. You will need to download the video by clicking the download button on the bottom right of the video player. You’ll have the option to select different resolutions but the 1080p is the one to select.
  • Induction to Primary Care Supporting PCNs/Practices to Recruit and Welcome Staff New to Primary Care
  • Onboarding Roadmap for PCNs/Practices Smooth Recruitment Process for PCNs/Practices
  • Supporting Practices with Workforce Management and Career Development Poster for Resources: HR Management, Health, Wellbeing and Financial Advice, HR Coaching, Career Development Pathways Interactive Tool

HR templates to customise

HR Coaching Service for Practice Managers and Primary Care Leaders