As you may be aware, the Primary Care Transformation Team have been working closely with our Peer Ambassadors (PAMs) to offer support to practices, offering a series of one to one sessions to help with the transition to the Modern General Practice Access Model (MGPAM) as well as support challenges being faced in general practice. In March this year, we also provided 4 workshops which were really well received.

We are pleased to be able to offer more workshops for this year, with the content of the workshops again being developed and delivered by our PAMs, understanding the priority areas in general practice, by gaining knowledge through the various support offers already provided, i.e. the national and local GP Improvement Programmes (GPIP/GPSIP) and the PAM/SPS programmes.

An outline of the workshop topics can be seen below, along with a brief overview of what they will entail (venues TBC but we will try to ensure they are based centrally and all workshops will take place from 10.30 till 4pm)

  • A Modern General Practice – For practices at any stage of their Modern General Practice journey — from planning to improving. Learn from peers who have built resilient access models that work for patients and staff, while meeting national requirements around online consultations and total triage.– Wednesday 19th November 2025
  • Optimising digital tools as enablers – Understand more about existing and emerging digital tools and how they’re used in real practice. This includes AI (beyond ambient voice technology), cloud telephony, Johns Hopkins ACG, KMCR, MOVC, APEX, AccurX, iPlato, the NHS App, and ECLIPSE.(Topics will be selected based on popularity- details to follow) Thursday 15th January
  • Dashboarding practice data – Make your practice data work for you — not the other way round. Learn how to use data proactively to deal with variation, spot trends, and support planning across areas such as workforce, access, clinical outcomes, and medicines management. Includes an introduction to the GP Dashboard and other data tools available to practices.– Wednesday 11th February
  • Population Segmentation and Neighbourhood Health – Explore how to communicate and engage with hard-to-reach populations, and how population segmentation can also be used to design more targeted and equitable services to benefit your practice and how this fits with Neighbourhood Health.– Thursday 12th March

Please note, spaces are limited, and we can offer a maximum of 2 places per practice, and this will ideally be for 1 clinical and 1 non-clinical member of staff, this is based on feedback from the previous workshops where it was felt by attendees that a clinical presence is important.  Spaces will be allocated on a ‘first come first serve’ basis’.  We encourage you to attend all 4 workshops but it’s your choice regarding which workshop/s you would like to attend.

Please send your expression of interest to attend these events to kmicb.gptransformation@nhs.net stating which workshop/s it is that you would like to attend. An Eventbrite link will be sent nearer the time.