Health Innovation Kent Surrey Sussex has published a new set of resources to support conversations with patients about ambient voice technology (AVT) in healthcare appointments.
The patient video explains what AVT is and how it may be used. It also explains how AVT can reduce admin work, so clinicians can focus more on the patient.
The video answers common questions from patients. These include how clinicians check notes, how information is handled securely and what the benefit is to using AVT.
People panels across Sussex and Kent helped to co-design the video. To support digital inclusion, it will be available in commonly spoken languages across Kent, Surrey and Sussex.
Video for patients and the public
You can share these links with services and patients. Please feel free to download them if you would prefer to host them on your own systems.
- English
- Arabic
- Farsi (Persian)
- Pashto
- Bengali
- Urdu
- Tamil
- Polish
- Romanian
- Portuguese
- Full playlist of all languages
Download a transcript for screen readers (English only).
Supporting poster and FAQs
- Poster for health care providers features a QR code that links to a playlist of the videos in all languages.
· Frequently Asked Questions about Ambient Voice Technology for clinicians and healthcare providers.
These resources support consistent messages, reduce uncertainty and help patients understand how AVT is used in appointments.
Learn more about how these resources were developed in this news article.
